Cancellation
Cancelling an order is free of charge, as long as it has not yet been shipped.
Cooling-off period
You have a cooling-off period of 14 working days to return the product without giving any reason, starting on the day of delivery. Please note: Personalised products/custom-made items are an exception to this rule.
Returns
If you withdraw from the agreement, you will receive all payments made up to that point, including delivery costs (with the exception of any extra costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any case no later than 14 days after we have been informed of your decision to withdraw from the agreement.
We will reimburse you using the same payment method you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged any fees for such reimbursement. We may withhold reimbursement until we have received the goods back, or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of your decision to withdraw from the agreement. You are within the deadline if you return the goods before the 14-day period has expired. The direct costs of returning the goods are at your own expense.
You are only liable for any diminished value of the goods resulting from handling of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods."
Return address:
HappyFarmer
Lieveld 6
5688 HZ Oirschot
The Netherlands