Frequently Asked Questions

We completely understand this,

We change our minds too!

Cancelling an order is free of charge as long as it has not yet been shipped.

Find more information about this here at the section cancel and returns

We want to talk to you too! Take contact with us if you have any questions, comments or feedback. We will definitely get back to you within 48 hours. However, please note that Questionsthose sent on Friday will be answered the following Monday, but possibly sooner.

HappyFarmer knows no boundaries. We deliver worldwide.

HappyFarmer We always try to ship your order the same day so that we can receive it within 1 to 2 working days. at deliver to you. We have many products in stock. However, it is possible that a product is not in stock, then the delivery time may be longer. We will contact you if the delivery time of an order is longer.

If you need your order quickly, you can always at inform us what the current delivery time of your product is. We also have Saturday delivery!

Deliveries outside the Netherlands are usually delivered within 2-4 working days.
Packages are delivered from Monday to Friday. We ship with DPD and you will receive a track and trace code by email.

Would you like to receive your package the next day (except Sunday), Please contact us. 

The product can only be returned if it is unused and in its original, undamaged packaging. Please refer to article 7 of our general terms and conditions for more information.

If you wish to return the entire order, please return the received items to the returns address below. HappyFarmer will refund the full purchase price, including the calculated shipping costs, to you. However, the costs for returning are at your expense.

at If you return part of your order, the shipping costs are also at your expense. The purchase price of the returned part will be refunded to you, but the shipping costs will not be refunded in that case.

You can choose to take the package to a PostNL post office. If you want the package to be delivered at you will be picked up at home, HappyFarmer arrange this. Please contact us for the current collection costs.

All cancellations, exchanges and returns must be made in writing HappyFarmer to be reported. Please use our return form or send us an email. Please include your full name and order number, as well as the items you wish to cancel, exchange or return. In order to improve our customer service, we would appreciate it if you could let us know the reason for this, although this is not required under the Distance Selling Act.

For the refund of amounts already paid (at prepayment) we also need your bank account number. Customers from Belgium should also mention the IBAN and BIC/SWIFT number of their own bank. Please note: the account number for the refund must be the same as the account number from which the payment was made HappyFarmer has been done, to prevent any fraud with refunds. Any amounts already paid will be refunded to you within a maximum of 14 days after the notification of return.

Return address:

HappyFarmer
Lieveld 6
5688 HZ Oirschot
The Netherlands

Refunds will be processed within 14 days of return notification.