Frequently asked questions

We completely understand this,

We change our minds too!

Cancelling an order is free of charge as long as it has not yet been shipped.

Find more information about this in the section cancellations and returns

We want to speak to you too! Please contact us if you have questions, comments, or feedback. We will definitely get back to you within 48 hours. However, please note that questions sent on Friday will be answered the following Monday, but possibly earlier.

HappyFarmer knows no borders. We deliver worldwide.

HappyFarmer always tries to ship your order the same day so that we can deliver within 1 to 2 working days. We have many products in stock. However, it is possible that a product is not in stock, in which case the delivery time may be longer. We will contact you if the delivery time of an order is longer.

If you need your order urgently, you can always ask us about the current delivery time for your product. We also offer Saturday delivery!

Deliveries outside the Netherlands are usually delivered within 2-4 working days.
Packages are delivered Monday through Friday. We ship with GLS & FedEx and you will receive a track and trace code by email.

If you would like to receive your package the next day (except Sunday), please contact us.

If you revoke the agreement, we will reimburse all payments made by you up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any event not later than 14 days after we have been informed of your decision to revoke the agreement.

We will reimburse you using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged any fees for such reimbursement. We may withhold reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without delay, but in any event not later than 14 days from the day on which you informed us of your decision to revoke the agreement. You are within the deadline if you return the goods before the 14-day period has expired. The direct costs of returning the goods shall be borne by you.

You are only liable for any diminished value of the goods resulting from handling of the goods beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Return address:

HappyFarmer
Lieveld 6
5688 HZ Oirschot
The Netherlands

Refunds are processed within 14 days after the return notification.